Narayana Health's mission is to deliver high quality, affordable healthcare services to the broader population in India. Our core values are represented by the acronym "iCare", which encompasses innovation and efficiency, Compassionate care, Accountability, Respect for all, and Excellence as a culture. At the same time, we seek to generate a strong financial performance and deliver long-term value to our shareholders through the execution of our business strategy.

CONSUMER EXPERIENCE

I can now get the surgery I desperately need without taking on a huge loan or borrowing money from relatives. I will live a longer and more productive life thanks to Narayana Hrudayalaya (NH)

The MedaCheck story began in 2012 when Jeffrey and Steve applied to a community innovation program that looked to challenge the biggest problems in health care. By building a very easy to use cell phone and tablet app, MedaCheck saw a great amount of success in area hospitals that led to increased awareness of how health care was moving from the clinical environment to the home.

From there the team at MedaCheck built a platform of comprehensive hardware and software solutions that work alongside healthcare professionals to help educate, manage, and remind patients of their ongoing prescriptions and treatments as well as collecting data from patients in their homes.

CUSTOMER EXPERIENCE

I am able to preserve my health, independence & peace of mind. I can now remember and manage all my medications each day, and my quality of life has improved.

The Art of Living Foundation is a volunteer-based, humanitarian and educational non-governmental organization. It was founded in 1981 by Ravi Shankar. The Art of Living Foundation has centers in more than 156 countries.

CUSTOMER EXPERIENCE

I found that the Art of Living Course helped me to release accumulated stress easily. I can better understand the basis of my own spirituality.

“How do you find the big bold ideas that matter in the market and to my company?” The main balance in this domain of innovation is focusing on a significant unmet need or problem while at the same time being open to unexpected new opportunities or changes of course.

Diverse innovation team. IXL Center, Sao Paulo, Brazil.

For Successful Innovation in the Long Term, Find Ways to Integrate New Initiatives with Existing Systems

Companies need innovation because they all need new products, new business models and new value propositions – which offer novel opportunities for growth as well as some unanticipated challenges. Innovation does require change and because of that innovation initiatives are similar to change initiatives within a company.

At the same time, if any company is going to remain a company (i.e., remain largely intact for some number of years), there are long-standing systems and relationships it has to maintain in a stable manner. Internally, the executives and employees and the company culture they form can’t be completely changed and overturned every time a new business concept might be pursued. Externally, there are partners and suppliers whose skills, resources and good will are often needed to be available in a predictable and steady manner. This need to balance between the new and the old means that, while change is inevitable, repeated revolutionary upheaval is impractical and unsustainable.

Dr. Hitendra Patel at the IXL Center, Miami.